At BlueSky Kenya, I provide operational and administrative support across five departments, coordinating priorities, schedules, resources, and follow-up. I also coordinate procurement valued at approximately KSh 5,000,000 per year, including supplier communication and payment follow-up.
I manage office operations supporting approximately 24–30 staff and supervise three administrative support staff/functions. I coordinate meetings, travel, onboarding, events, and confidential records, while identifying workflow gaps and implementing process improvements.
Previously, as Client Relations Manager at BlueSky Kenya, I managed communication with approximately 20 clients and stakeholders per day and coordinated workflows across five departments. I also collected and analysed client feedback and developed and supported seven process improvement initiatives.
