JUMA MERCY
@jumamercy
Detail-oriented Administrative & Project Support Specialist with 4+ years experience.
What I'm looking for
I am a highly organized and detail-oriented professional with over four years of experience in providing administrative and project support in fast-paced environments. My expertise lies in managing confidential information, streamlining workflow processes, and ensuring efficient service delivery. I am proficient in various ICT tools and project documentation, which allows me to enhance organizational effectiveness.
Throughout my career, I have successfully coordinated recruitment processes, managed operational budgets, and facilitated senior management meetings. My role as a School Administrator involved developing a detailed project calendar and enhancing communication efficiency between administration and teaching staff. I have also worked as a Research Assistant, where I managed project files and coordinated logistical needs for field researchers, showcasing my ability to handle multiple responsibilities effectively.
With a strong commitment to improving organizational processes, I am eager to contribute my skills in administration, project coordination, and stakeholder communication to a dynamic team. I thrive in environments that value efficiency and collaboration, and I am dedicated to supporting organizational goals through meticulous project management.
Experience
Work history, roles, and key accomplishments
School Administrator & Human Resource
Fridom Educational Center
Jan 2022 - Nov 2024 (2 years 10 months)
Managed administrative records, coordinated recruitment processes, and facilitated senior management meetings. Oversaw procurement of office supplies and monitored operational budgets, enhancing communication between administration and teaching staff.
Research Assistant
National Museums of Kenya
Nov 2020 - Aug 2021 (9 months)
Managed project files and documentation, coordinated meetings for field researchers, and liaised with stakeholders. Assisted in compiling reports and coordinated travel arrangements for researchers.
Administrative Assistant
Women Representative Office
Jan 2017 - Jul 2019 (2 years 6 months)
Maintained filing systems, organized meetings, and handled confidential correspondences. Assisted in drafting reports and supported senior management with diary management and travel coordination.
Intern
County Commissioner’s Office
Nov 2012 - Feb 2013 (3 months)
Processed permits and official documents, coordinated interviews for community officers, and managed mail handling. Assisted in community engagement programs and resolved complaints.
Education
Degrees, certifications, and relevant coursework
Moi University
Bachelor of Arts, Political Science & Public Administration
2010 - 2014
Completed a Bachelor of Arts in Political Science & Public Administration, focusing on the principles of governance, public policy, and administrative practices.
St. John's Girls High School, Sirende
Kenya Certificate of Secondary Education, Secondary Education
2005 - 2009
Achieved the Kenya Certificate of Secondary Education (K.C.S.E), which included a comprehensive curriculum aimed at preparing students for higher education and professional careers.
Availability
Location
Authorized to work in
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