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Mary Ngoiri

@maryngoiri

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Dedicated project administrator with expertise in operational efficiency.

Kenya

Message

What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and impactful project management.

I am a results-driven Project Administrator with a Bachelor of Business Administration in Human Resource from Kenya Methodist University. My career has been marked by a commitment to optimizing project management processes and enhancing operational efficiency. Currently, I work at SMEC International PTY Limited, where I provide comprehensive administrative support to project teams, ensuring timely delivery and adherence to budgets. My role involves managing project timelines, tracking resources, and facilitating communication among stakeholders.

Throughout my career, I have achieved significant milestones, including reducing customer complaints by 60% and increasing bookings by 40% through innovative solutions. My experience spans various sectors, including hospitality and education, where I have honed my skills in customer engagement, team leadership, and business development. I am passionate about leveraging my skills to contribute to organizational success and drive forward company objectives.

Experience

Work history, roles, and key accomplishments

Current

Project Administrator

Current

SMEC International PTY Limited

Nov 2020 - Present (5 years)

As a Project Administrator, I provide administrative support to project teams and the transport function manager. My role involves managing project timelines, tracking resources, and facilitating project meetings, while also handling financial management and compliance with document systems.

Project Management Administrative Support Financial Management Resource Allocation Document Management Microsoft Office Suite Communication Team Coordination Bid Management

Front Desk Supervisor

L’aziz Suites

Aug 2019 - Dec 2020 (1 year 4 months)

Oversaw front desk operations, ensuring high levels of customer engagement and smooth guest transitions. Managed reservations, trained staff, and coordinated event logistics while maintaining accurate records.

Customer Service Staff Training Communication Event Coordination Problem Solving Reporting Budget Management Hospitality Workflow Management

Office Administrator

Kilimambogo Highways Building and Technology

Aug 2016 - May 2019 (2 years 9 months)

Provided general support to management, coordinating office activities and ensuring compliance with company policies. Managed office supplies, scheduled meetings, and assisted with student recruitment and training programs.

Office Management Scheduling Compliance Procurement Communication Training Recruitment Event Planning Support Management

Education

Degrees, certifications, and relevant coursework

Kenya Methodist University

Bachelor of Business Administration, Human Resource Management

2017 -

Studied Bachelor of Business Administration with a focus on Human Resource management, equipping myself with the necessary skills to excel in administrative roles and human resource functions.