Looking for a job

Temitope Amoloja

@racheal45

Customer service representative in banking who handled 50+ daily enquiries while maintaining a 95% customer-satisfaction rate.

Nigeria

Message

What I'm looking for

I’m seeking remote customer support or administrative roles. I’m available for night shifts and weekends and can start immediately.

In my customer service representative role at Bank, I handled more than 50 customer enquiries daily by phone, email, and in person, while maintaining a 95% customer-satisfaction rate.

I assisted with account opening and transactions, resolved customer complaints, and documented issues in CRM systems to support timely follow-up.

At Roban Stores, I supported more than 100 customers daily, contributing to sales and customer retention. I also handled returns, complaints, and product enquiries.

During my NYSC service in Anambra State, I supported administrative and community-development activities at my PPA. I’m open to remote customer support and administrative roles, with night-shift and weekend availability.

Experience

Work history, roles, and key accomplishments

Corps Member (NYSC)

Anambra State

Jan 2023 - Dec 2024 (1 year 11 months)

Completed national service while developing communication, teamwork, and administrative skills. Supported administrative and community-development activities at the Place of Primary Assignment.

Communication Skills Teamwork Administrative Support Community Development

Sales Associate

Roban Stores

Supported more than 100 customers daily, contributing to sales and customer retention. Handled returns, complaints, and product enquiries professionally.

Sales Support Customer Retention Complaint Resolution Communication Skills

Customer Service Representative

Bank

Handled 50+ customer enquiries daily by phone, email, and in person, maintaining a 95% customer-satisfaction rate. Assisted with account opening, transactions, and complaint resolution, documenting issues in CRM systems.