Rachael Akor
@rachaelakor
Recent Theatre Arts graduate seeking remote customer service roles with strong communication.
What I'm looking for
I am a recent Theatre Arts graduate with practical hospitality and business-support experience, focused on delivering empathetic, solution-oriented customer service. I bring hands-on experience handling inquiries, resolving complaints, and ensuring client satisfaction from my role at Prince Will Hotel & Bar.
My work assisting in a family business strengthened my adaptability, interpersonal skills, and ability to engage diverse customers while managing multiple responsibilities in fast-paced settings. I also hold a Certificate in Computer Training and basic proficiency in MS Word, Excel, PowerPoint, and internet tools.
I was recognized as Best Admin Student at Akwa Ibom State University (2023) and I seek a remote customer support position where I can apply my communication, problem-solving, and team collaboration skills to contribute positively to customer experience.
Experience
Work history, roles, and key accomplishments
Customer Attendant
Prince Will Hotel & Bar
Oct 2019 - Jun 2020 (8 months)
Welcomed and served guests, handled customer inquiries and resolved complaints professionally, and assisted with daily operations to ensure positive service experiences.
Education
Degrees, certifications, and relevant coursework
Akwa Ibom State University
Bachelor of Arts, Theatre Arts
2020 - 2024
Activities and societies: Awarded Best Admin Student (2023)
Completed a Bachelor of Arts in Theatre Arts with coursework and activities related to communication, performance, and creative expression.
Command Day Secondary School
West African Senior School Certificate, General Secondary Education
2012 - 2018
Completed secondary education and obtained the WAEC qualification covering general secondary-level subjects.
Nitel Staff School
First School Leaving Certificate, Primary Education
2006 - 2012
Completed primary education and obtained the First School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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