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Prosper Obacha

@prosperobacha

Customer Service Representative seeking Calabar or remote opportunities; I handle enquiries, resolve routine issues, and support customers across email and chat.

Nigeria

Message

What I'm looking for

I'm seeking customer service opportunities in Calabar, Cross River State, or remotely.

In my personal and academic customer service experience, I handled enquiries, listened to customer concerns, and provided helpful guidance. I resolved routine issues and escalated complex matters when necessary.

As an ICT Support Volunteer in an academic environment, I assisted users with everyday questions and basic technology requests. I also organized digital records and supported routine administrative tasks.

Experience

Work history, roles, and key accomplishments

ICT Support Volunteer

Academic Environment

Assisted users with everyday questions and basic technology-related requests in a supportive manner. Organized digital records and supported routine administrative tasks accurately and on time.

Customer Support Communication Skills Active Listening Problem Solving Data Entry Microsoft Office Google Workspace Attention To Detail Teamwork

Customer Service & Communication Experience

Personal & Academic Experience

Handled enquiries and responded to questions in a clear, professional, and helpful manner. Resolved routine issues and escalated complex matters when necessary.