At Bessan promotion immobilière, I identify recruitment needs with department managers, develop job descriptions and coordinate candidate screening and interviews. I also support onboarding and follow-up for new hires.
I develop the annual training plan, coordinate training sessions and monitor their impact. I also work on employer branding initiatives, including job fairs, events and social media campaigns.
At Heetch, I recruited and onboarded candidates and managed a 14-person customer care team, providing individual coaching and organizing schedules. Earlier, I handled customer requests and payments-related cases using Zendesk, Aircall, Stripe and Lydia.

