Hiba Badji

Currently working as a Help Desk specialist, providing technical support and resolving IT-related issues for clients. Focus on ensuring efficient problem resolution and maintaining high customer satisfaction.

Served as a Quality Specialist for Cdiscount France, ensuring adherence to quality standards and improving customer service processes. Conducted quality checks and provided feedback to enhance team performance.

Provided customer care support, addressing inquiries and resolving issues for Auchan France customers. Focused on delivering excellent service and maintaining customer satisfaction.

Worked as a Children Animator, organizing and leading activities for children. Focused on creating engaging and safe environments for participants.

Functioned as a Sales Agent, promoting and selling energy solutions to clients. Focused on achieving sales targets and building customer relationships.

Served as a Business Consultant, providing strategic advice and solutions to clients. Focused on improving business processes and achieving organizational goals.

Worked as a Business Consultant, assisting clients with various business needs. Focused on delivering effective solutions and fostering client satisfaction.

Performed duties as an Order Picker, responsible for accurately selecting and preparing customer orders. Ensured efficient and timely order fulfillment.

Provided customer care support for Flying Blue members, addressing inquiries and resolving issues related to loyalty programs. Focused on delivering high-quality service and maintaining customer satisfaction.

Completed secondary education, earning a High School Diploma. Focused on foundational subjects to prepare for higher education.

Pursued a Bachelor's degree in English, developing strong linguistic and analytical skills. Gained comprehensive knowledge in English language and literature.