Hiba Badji

Provided technical assistance and support to users, resolving various IT-related issues. Managed help desk tickets and ensured timely resolution of problems.

Ensured the quality of services and adherence to established standards. Conducted thorough quality checks and provided constructive feedback for continuous improvement.

Provided comprehensive customer support and efficiently resolved inquiries for Cdiscount France. Managed customer interactions across various channels, ensuring high levels of satisfaction.

Handled diverse customer service operations and inquiries for Auchan France. Assisted customers with product information, order processing, and issue resolution.

Organized and led engaging activities and entertainment for children. Ensured a safe, fun, and stimulating environment for all participants.

Promoted and sold energy services to prospective and existing clients. Achieved sales targets and maintained strong customer relationships.

Provided professional business consulting services to a diverse client base. Analyzed business needs and recommended strategic solutions to improve performance.

Offered business consultation and advised on operational improvements for clients. Supported businesses in achieving their strategic objectives and enhancing efficiency.

Responsible for accurately picking and preparing customer orders for shipment. Maintained organized inventory and ensured efficient warehouse operations.

Handled customer inquiries and provided comprehensive support for the Air France/KLM Flying Blue loyalty program. Resolved issues efficiently and ensured high levels of customer satisfaction.

Completed high school education, building foundational knowledge across various subjects. Developed essential academic skills and prepared for higher education.

Pursued a Bachelor's degree in English, focusing on language, literature, and cultural studies. Gained strong analytical and communication skills through extensive coursework and research.