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Sarra User

@sarrauser

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Highly effective Human Resources Manager delivering successful personnel strategies.

Algeria

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What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth.

I am a dedicated Human Resources Manager with extensive experience in maximizing personnel retention and productivity. My career has been marked by a commitment to developing effective strategies that enhance organizational culture and compliance. I have successfully managed various HR functions, including recruitment, training, and development, ensuring that organizations achieve their goals while fostering a positive work environment.

Throughout my career, I have held several key positions, including Project Manager and Recruiting Officer at DP World in Dubai, where I managed the onboarding of interns and coordinated recruitment efforts for a large number of candidates. My role as a Training and Development Specialist at AIESEC allowed me to implement educational materials for hundreds of employees, achieving high implementation rates and significantly improving employee engagement.

As a Local Committee President at AIESEC, I conceptualized strategies that led to a remarkable increase in applicant numbers and successfully directed a team of professionals to enhance market visibility. My ability to negotiate and mediate effectively has also been demonstrated through my work as a Negotiator, where I ensured customer satisfaction and maintained strong partner relationships. I am passionate about creating inclusive workplaces and driving workforce improvements.

Experience

Work history, roles, and key accomplishments

Freelance Assistant

Hotel les Zianides

Jan 2022 - Feb 2024 (2 years 1 month)

Managed data for the recovery department. Provided virtual assistant support to university professors, including organizing presentations and courses, and tracking online learning.

Data Management Virtual Assistance Presentation Course Planning Online Course Tracking

Project Manager

DP World

Aug 2021 - Dec 2021 (4 months)

Managed the preparation, arrival, and follow-up for 64 interns. Tracked the experience delivery and satisfaction of both partners and interns.

Project Management Logistics Coordination

Recruiting Officer

DP World

Mar 2021 - May 2021 (2 months)

Selected, oriented, interviewed, scheduled, and coordinated with approximately 1000 profiles, successfully recruiting 500. Conducted 171 interviews within a three-week period.

Recruitment Interviewing Onboarding Coordination Scheduling

Training and Development Specialist

AIESEC in Algeria

Aug 2020 - Jan 2021 (5 months)

Fashioned, supervised implementation, and followed up on educational materials for 800 employees, achieving an 87% implementation rate. Processed data from over 300 courses to aid future planning and scheduled 63 staff training sessions per semester.

Training And Development Data Processing

Local Committee President

AIESEC in Tlemcen

Feb 2020 - Jan 2021 (11 months)

Conceptualized new strategies for market visibility, attracting 1700 applicants for one project. Shaped and micro-directed the successful implementation of succession planning, leading to a 900% growth in demand rate.

Strategic Planning Market Visibility Succession Planning Team Leadership Project Management

Negotiator

AIESEC in France

Aug 2019 - Jan 2020 (5 months)

Acquired refunds for unsatisfied customers through legal measures and procedures. Ensured positive relations with partners after securing customer refunds through 20 negotiation meetings.

Negotiation Conflict Resolution Customer Relations Médiation Partner Management

Executive Director of Human Resources

AIESEC in Tlemcen

Feb 2019 - Jan 2020 (11 months)

Prearranged, led, directed, developed, and coordinated policies, activities, and staff for the Human Resources department, achieving a 91% retention rate. Collaborated with 6 professionals to deliver training for 700 employees, significantly boosting development.

Human Resources Management Policy Development Employee Retention Training Delivery Employee Engagement

Recruitment Executive

AIESEC in Tlemcen

Jun 2018 - Jan 2019 (7 months)

Designed and executed recruitment planning from persona building to onboarding, achieving an 85% acceptance rate. Performed over 200 interviews and hired 63 employees, initiating new hire paperwork.

Interviewing Onboarding

Education

Degrees, certifications, and relevant coursework

School of Entrepreneurship

Associate degree, Project creation and management

Studied entrepreneurship and business administration, focusing on project creation and management. Gained skills in developing and overseeing business initiatives.

East Carolina University

Associate degree, Communication and international collaboration

Focused on professional English and international relations, enhancing communication and collaboration skills. Explored global dynamics and cross-cultural interactions.

Abou Bekr Belkaid University

Bachelor of Science, Mathematics and computer sciences

Studied mathematics and computer sciences, including statistics, analysis, algebra, geometry, and coding in C, C++, and Python. Developed a strong foundation in computational and mathematical principles.