Open to opportunities

Wasif Adhami

@wasifadhami

Senior business analyst and QA leader delivering enterprise transformations through Agile testing and data-validated integrations.

Canada

Message

What I'm looking for

I’m looking for a challenging role where I can lead Agile delivery, own QA and business analysis, and use automation, cloud tools, and data validation to ensure high-quality releases, clear stakeholder communication, and measurable transformation outcomes.

I’m a hybrid IT professional with 14+ years of experience spanning Business Analysis, Quality Engineering, and Project Management across Telecom, Insurance, Public Sector, and Enterprise SaaS environments. I lead cross-functional teams, manage SDLC governance, and drive large-scale digital transformation initiatives with test strategy, UAT coordination, and strong stakeholder alignment.

In my current role as a Senior Business Analyst / Project Lead at Aurigo Software, I lead end-to-end delivery for a Masterworks enterprise platform—overseeing Agile ceremonies, defect lifecycle, change requests, and client communications. I also spearhead automation initiatives with Selenium WebDriver and Jenkins, perform API testing and real-time integration validation using Postman and Swagger, and manage data migration testing to ensure accuracy and reconciliation. Previously, as a QA Test Lead at PWC/Intact Insurance and Rogers Communications, I directed Salesforce migration testing, built comprehensive test artifacts, and executed functional, integration, regression, and compliance validations—while supporting accessibility audits aligned with AODA/WCAG 2.0 AA.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst Lead

Current

Aurigo Software

Nov 2021 - Present (4 years 7 months)

Led end-to-end delivery for an enterprise Masterworks platform, including estimation, scheduling, and project controls. Managed Agile delivery, automation initiatives, defect/change lifecycles, API and integration testing, data migration testing, and accessibility audits.

Agile Delivery Requirements Analysis Selenium Webdriver Jenkins Postman API Testing Data Migration Accessibility Auditing

QA Test Lead

PwC / Intact Insurance

Dec 2020 - Oct 2021 (10 months)

Directed QA for migrating Salesforce Service Cloud to Financial Service Cloud under an Agile methodology. Authored test strategies and plans, executed functional/integration/regression/UAT, validated Salesforce data migrations, and performed accessibility and compliance testing.

Salesforce Testing AODA WCAG Testing Test Strategy Test Planning Azure DevOps Postman API Testing UAT coordination

Principal Business Analyst & QA

Rogers Communications

Jan 2015 - Nov 2020 (5 years 10 months)

Managed project intake and socialization of business analysis plans for wireless and residential applications. Defined REST API requirements, supported cloud-based testing environments and identity migration, and partnered with project managers to align scope, time, and budget.

Business Analysis Requirements Documentation API Requirements Azure Cloud Identity Management Test Management Stakeholder Management Agile Coordination Traceability

Software Testing Prime (QA)

Rogers Communications

May 2011 - Dec 2014 (3 years 7 months)

Analyzed requirements to produce test strategy and test plan artifacts from concept to sign-off. Managed contact center testing lab activities including IVR testing, CRM integration testing, and production validation (PVT) with full requirements-to-design traceability.

Test Strategy Test Planning Contact Center Testing IVR Testing Integration Testing Traceability Requirements Analysis

Application Analyst

Williamson-Dickie

Aug 2010 - May 2011 (9 months)

Managed inventory, control, forecasting, and replenishment for contact center and data warehousing systems. Supported operational delivery through analysis of processes and system needs.

Inventory Management Forecasting Data Warehousing Process Analysis Operational Reporting

Process Analyst

Winners

Oct 2008 - Jul 2010 (1 year 9 months)

Handled incident management, SIT, and UAT for trade compliance auditing and supply chain systems. Coordinated testing activities to support auditing and delivery needs.

Incident Management UAT Testing Trade Compliance Supply Chain Systems Stakeholder Engagement

Customer Support

Finastra (Formerly D+H)

Jan 2006 - Sep 2008 (2 years 8 months)

Provided E-Switch support including troubleshooting, escalations, and user acceptance testing. Supported issue resolution and validation activities for e-banking related workflows.

Escalation Management UAT Support E Switch Support User Validation

E-Banking Support

TD Canada Trust

Oct 2004 - Jan 2005 (3 months)

Supported E-Banking and IBM FileNet systems through incident management and troubleshooting. Helped ensure operational continuity for banking-related applications.

Incident Management Troubleshooting Operational Support Root Cause Analysis Ticketing Reporting System Monitoring

Securities Product Support

CIBC Wood Gundy

Jan 2003 - Sep 2004 (1 year 8 months)

Provided support for RRSP, RIF, and RESP products including incident management and escalations. Contributed to operational support and resolution of customer and system issues.

RRSPs RIF Support RESP Support Incident Management Escalation Handling Financial Services Support Operational Support Case Management

Wealth Management Support

Scotiabank

Dec 2001 - Dec 2002 (1 year)

Supported investment and wealth management card products and loans through operational assistance and troubleshooting. Helped manage customer-facing issues and related workflows.