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DD@durgeshdewoolkar
Accomplished Product Owner/Manager with 15 years of experience.
CanadaI am an accomplished Product Owner and Manager with over 15 years of experience leading product strategy, development, and delivery within complex enterprise ecosystems. My expertise lies in driving technology adoption and enhancing user experience, supported by a strong application of Agile methodologies and strategic integration management. I am PMP and PSPO I certified, and I am currently pursuing an MBA, focused on delivering impactful solutions and fostering cross-functional collaboration.
In my current role at Infor, I act as the Area Product Owner for the Workforce Management platform, where I have successfully created an integrated product vision and roadmap. I led strategic initiatives that increased technology adoption by 30% and improved customer adoption KPIs by 20%. My experience also includes collaborating with cross-functional teams to deliver persuasive solution briefs, enhancing sales win rates by 5% and providing implementation support for premier customers.
Previously, I served as a Technical Analyst at Oracle Canada, where I coordinated with key stakeholders to improve customer satisfaction scores by 20% through effective product delivery management. My career also includes roles at TD Bank and various consulting positions, where I focused on enterprise deployment and business analytics projects. I am passionate about mentoring and have a proven track record of guiding teams to achieve excellence.
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Work history, roles, and key accomplishments
Infor
Jul 2021 - Present (4 years 4 months)
Created an integrated product vision and roadmap for Infor Workforce Management (WFM), including integrations with Infor HR and FSM. Led strategic initiatives for Infor technology stack adoption, increasing usage by 30% among WFM customers. Guided geo-diverse Agile development teams to deliver high-quality solutions by providing clear business and functional requirements.
Oracle Canada
Sep 2016 - Present (9 years 2 months)
Acted as Delivery Manager for Oracle Support Services (PeopleSoft), coordinating with VP/SVP level stakeholders to define scope and prioritize features. Guided global development teams for PeopleSoft Advanced Monitoring and Resolution Cloud Monitoring tool, improving CSAT scores by 20%. Led the organizational enablement program for PeopleSoft, analyzing processes and administering training to enha
TD Bank
Apr 2015 - Present (10 years 7 months)
Transformed PeopleSoft infrastructure, enhancing service reliability and predictive analytics, resulting in a 10% reduction in incidents. Led upgrades and migrations, improving system efficiency and resilience, and successfully moved the HR HelpDesk application to the TD Cloud. Managed bi-annual maintenance releases, reducing release time by 20% and advising HR Business Operations on data analytic
Independent Consultant
Provided independent technology consulting services to various clients including WSIB, Centennial College, Ryerson University, and Region of York. Focused primarily on enterprise deployment projects, including ERP and payment management systems. Also engaged in business analytics projects for diverse client needs.
Indiana University
Served as an Associate Instructor at Indiana University, contributing to academic programs. Conducted research as a Research Assistant for Delphi Auto Corp within the Vision Lab, focusing on computer science applications. Gained experience in various systems analyst positions during optional practical training (OPT).
BearingPoint Inc.
Worked as a Senior Technology Consultant on enterprise projects for BearingPoint Inc. (KPMG Consulting) across Canada and the USA. Specialized in implementing and optimizing PeopleSoft ERP and CRM systems. Collaborated with diverse teams to deliver complex technology solutions.
Degrees, certifications, and relevant coursework
PUMBA, Business Administration
Currently pursuing an MBA, focusing on business administration and management principles. This program enhances strategic leadership and decision-making skills.
IUMaster of Science, Computer Science
Completed a Master of Science degree in Computer Science. Focused on advanced topics within the field.
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