Questel King

Designed, implemented, and maintained system configurations to ensure optimal performance. Managed and monitored installed systems and infrastructure, including troubleshooting and resolving issues. Performed regular system backups and recovery procedures to safeguard data.

Cleaned and sanitized vehicle interiors and exteriors according to company standards. Performed detailed checks including fuel levels, warning lights, and tire conditions. Ensured vehicles were ready for rental by inspecting for damage and resetting settings.

Fielded incoming calls and identified customer needs, providing solutions to queries. Handled complaints professionally and redirected customers to appropriate departments. Collaborated with team members to ensure customer satisfaction.

Answered questions about the menu and provided necessary items for customers. Processed payments and managed dining areas, including cleaning and stocking supplies. Learned menu details, including specials and allergy information.

Maintained a tidy front desk and managed incoming and outgoing mail. Provided clients with necessary forms for household issues. Assisted with general administrative tasks and client support.

Resolved customer complaints via email and phone, verifying account information. Assisted with order placement, refunds, and exchanges. Provided company information and ensured customer satisfaction.

Assisted customers with returns and order placement, answering telephone inquiries. Provided information on store policies, services, and operations. Maintained a high level of customer satisfaction.

Prepared tables for dining and assisted patrons with food and beverage selections. Transmitted orders to the kitchen and bar, attending to dietary needs. Kept kitchen staff informed of meal progression.

Received, stored, and shipped products, monitoring inventory and maintaining organized warehouses. Pulled products from racks and placed them onto pallets for shipment. Utilized technology like communication headsets to increase efficiency.

Analyzed and maintained loan data, identifying inconsistencies and ensuring accuracy. Evaluated loan documents for completeness and compliance, ensuring marketability. Built reports for loan portfolios with various loan and collateral types.

Activities and societies: CSEP Certification

Focused on the principles and practices of systems engineering, including design, development, and management of complex systems. Gained expertise in integrating various components into a cohesive and functional whole.

Studied advanced concepts in human resource management, focusing on strategic HR, talent acquisition, employee relations, and organizational development. Developed skills in managing human capital to achieve organizational goals.

Acquired foundational knowledge in business administration, covering areas such as management, marketing, finance, and economics. Developed essential skills for effective business operations and decision-making.

Completed a graduate certificate program in healthcare informatics, focusing on the application of information technology in healthcare. Gained expertise in managing health information systems and data for improved patient care.