Evan Johnson

Leveraged mobile applications to manage real-time customer orders and process secure digital transactions. Communicated effectively with customers to provide updates, resolve concerns, and ensure accurate deliveries. Coordinated onboarding and orientation sessions for new hires to ensure seamless integration into the company.

Conducted comprehensive vehicle inspections and detailing to maintain company quality standards. Utilized internal inventory management systems to log maintenance records and track service needs. Delivered high-quality customer service while resolving issues and closing service tickets.

Served as the first point of contact for students, addressing general inquiries and basic IT support needs. Managed digital reservation systems and ensured proper scheduling of campus facilities. Supported compliance with safety protocols and operational procedures using system-based checklist.

Operated barcode scanning systems to sort and track packages efficiently within logistics workflows. Assisted with auditing processes and maintained data integrity within package tracking systems. Developed foundational knowledge in system-based inventory handling and chain-of-custody procedures.

Actively pursuing a Bachelor of Science in Computer Science. Expected completion in 2025. This program focuses on foundational computer science principles, preparing for a career in cybersecurity and IT support.

Actively pursuing Microsoft Security+ Certification with an expected completion in 2025. This certification focuses on system security, threat detection, and technical operations.

Actively pursuing CompTIA Security+ Certification with an expected completion in 2025. This certification focuses on system security, threat detection, and technical operations.