queanna hampton
@queannahampton
I am a resourceful administrative and technical support professional focused on customer service.
United StatesWhat I'm looking for
I am a resourceful and detail-oriented professional with strong experience in customer service, administrative operations, inventory control, and technical support. I deliver clear communication, quick learning, and adaptability in fast-paced environments.
I have managed child support cases, prepared legal documentation, calculated payments, and maintained confidential records while performing hands-on technical installation and troubleshooting for retail clients. I am pursuing a Bachelor of Legal Studies and seek to leverage my diverse background to contribute to a growth-focused team.
Experience
Work history, roles, and key accomplishments
Child Support Specialist
YoungWilliams
May 2024 - Mar 2025 (10 months)
Managed child support cases according to federal and state regulations, conducted interviews and prepared legal documentation, and calculated payments and arrears while maintaining accurate, confidential case records.
Field Technician
MTI
Mar 2021 - Nov 2023 (2 years 8 months)
Installed, maintained, and repaired interactive electronic displays in retail environments, ensured merchandising compliance for clients such as AT&T and T-Mobile, and provided on-site troubleshooting with accurate project documentation.
EVS Tech I
NMMC Tupelo Hospital
May 2016 - Mar 2021 (4 years 10 months)
Maintained cleanliness and sanitation in patient rooms and hospital areas and supported infection control protocols to ensure safe patient environments.
Payment Specialist / Cashier
Krystal Company
Mar 2014 - May 2016 (2 years 2 months)
Delivered customer service in a high-volume food service setting, operated POS systems and managed cash transactions while maintaining lobby and drive-thru cleanliness and efficiency.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Mississippi
Bachelor of Legal Studies, Legal Studies
Pursuing a Bachelor of Legal Studies with a minor in Psychology at the University of Mississippi, expected graduation 2026.
NCNorthwest Mississippi Community College
Associate of General Studies, General Studies
Completed an Associate of General Studies at Northwest Mississippi Community College, graduated May 2024.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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