DeRaven Jackson

Troubleshoot hardware and software issues, manage user access, and resolve network problems. Experience with multiple devices such as phones, tablets, smart watches, and computers.

Help patients order specialty medications and obtain information for insurance and copay coverage.

Partner with colleges, high schools, and service organizations to engage alumni and members. Capture personal stories for Oral History Projects, collect data for directories, and sell published books and alumni merchandise.

Provide materials and resources for children to explore in learning activities. Attend to children's basic needs by feeding, dressing, and changing diapers.

Managed clerical work, grant writing, bookkeeping, payroll, and other administrative tasks for a nonprofit organization.

Transport food and items from production areas to customers in a timely, professional manner.

Responsible for opening or closing the store, handling operational procedures, assisting cashiers, providing customer service, setting alarms, and keeping the entry area clean and organized.

Provide materials and resources for children to explore in learning activities. Attend to children's basic needs by feeding, dressing, and changing diapers.

Managed inbound calls from customers looking for parts to fit their appliances and located the nearest store with desired parts.

Managed inbound and outbound phone calls to customers concerning their retail purchases.

Assisted the Medical Records Administrator with clerical needs such as using fax machine, printer, and photocopier; typing letters, creating labels, and taking orders.

Completed a certificate program in cosmetology.

Pursued an Associate degree in Business Administration.

Completed high school education with a focus on accounting.