Takosha Latiker

Provided Tier 2 technical support, handling escalated customer calls and resolving complex technical issues. Met and exceeded company metrics by efficiently managing a high volume of calls and applying critical thinking to problem-solve.

Provided comprehensive home health aide services, including light housework, bathing, and mobility assistance. Assisted with meal preparation and feeding, ensuring the well-being and comfort of clients.

Operated drive-thru and front registers, accurately processing various transactions. Prepared a wide range of coffee beverages and food items, ensuring customer satisfaction and maintaining stock levels.

Tended to children aged 2-5, facilitating activities, bathroom breaks, and nutrition. Conducted circle time and worked on fine motor skills, ensuring a clean and engaging learning environment.

Assigned and engaged eleven and twelve-year-old children in various activities, including arts and crafts. Chaperoned field trips and monitored lunch time, ensuring a safe and enjoyable experience.

Checked in six-year-old children at parent drop-off and assigned age-appropriate activities. Engaged children in arts and crafts, chaperoned field trips, and monitored lunch time.

Managed store closing procedures, including counting down tills and securing the premises. Handled inventory management, restocked shelves, and assisted cashiers with transactions.

Processed customer transactions accurately and efficiently, handling cash, credit, and debit payments. Managed inventory by restocking items and recovering aisles to reduce shrinkage.

Led age-appropriate recreation and craft activities for children, ensuring engaging experiences. Monitored children during nutrition breaks and attended recreational field trips with campers.

Processed numerous grocery transactions weekly, handling various payment methods. Managed inventory by restocking unwanted groceries to reduce shrinkage and optimize costs.

Carried out projects, including creating a master Excel spreadsheet for 200 residents. Answered office phones, relayed messages, and addressed resident needs such as unlocking doors and resolving roommate issues.

Obtained messages from visitors and residents, ensuring effective communication flow. Created a homecoming display and filed over 300 resident emergency contacts and medical histories.

Led age-appropriate recreation and craft activities for children, fostering a fun environment. Monitored children during nutrition breaks, ensuring their well-being and safety.

Completed a high school diploma with a focus on Psychology. Gained foundational knowledge in psychological principles and theories.