Quadri Olanrewaju

I am a dedicated and customer-focused professional with over four years of experience in the banking sector, specializing in customer service and transaction processing. My journey has equipped me with the skills to handle customer inquiries, resolve complaints, and enhance client satisfaction effectively. I pride myself on my strong communication, problem-solving, and teamwork abilities, which have been instrumental in my success.

In my most recent role as a Team Lead at United Bank for Africa (UBA), I managed a team of customer service representatives, ensuring excellent service delivery. I addressed customer inquiries and complaints promptly and professionally through various channels, including calls, emails, and chats. My commitment to compliance with company policies and banking regulations has always been a priority, and I strive to provide guidance on banking products and services to enhance customer experiences.

As I seek a new opportunity as a Customer Service Representative, I am eager to leverage my expertise to deliver top-notch customer experiences. I am passionate about creating positive interactions and fostering long-term relationships with clients, and I am excited about the possibility of contributing to a dynamic team.