Open to opportunities

qazi afroz hassan

@qaziafrozhassan

Message

Operations and procurement leader driving partner success and process excellence.

India

Message

What I'm looking for

I seek a senior operations role focused on partner management, process optimization, and cross-functional leadership where I can drive measurable KPI improvements and scale efficient procurement and fulfillment operations.

I am an operations and procurement professional with 10+ years of experience across partner operations, supply chain, sales operations, logistics, and order fulfillment. I specialize in partner account management, international purchasing, and SaaS product consulting.

At HP India Sales I manage partner operations for Bangladesh and Sri Lanka, deliver strategic performance insights, lead cross-team coordination for API integrations and workflow adoption, and improved partner satisfaction by 30% through data-driven presentations.

Previously at Huawei I led a 20+ member operations team for international procurement across Europe and APAC, maintained 100% documentation accuracy, and enabled a 15% faster procurement cycle through workflow optimization. I also closed enterprise accounts generating USD 2.5M+ at Azuga and supported last-mile operations at Amazon.

I focus on measurable improvements—KPI tracking, SLA compliance, documentation control, and stakeholder management—and bring a pragmatic, collaborative approach to drive efficiency, reduce cycle times, and scale partner success.

Experience

Work history, roles, and key accomplishments

Current

Partner Operations Manager

Current

HP India Sales Pvt. Ltd.

Jan 2023 - Present (3 years 1 month)

Managed partner operations for Bangladesh and Sri Lanka distributors, resellers, and retail networks; delivered monthly/quarterly business reviews and data-driven presentations that improved partner satisfaction by 30%. Led cross-team coordination for API integrations, order fulfillment accuracy, and SLA compliance.

Partner Management Sales Operations API Integration SLA order fulfillment Stakeholder Management Reporting Salesforce

Assistant Project Manager

Huawei Technologies

Jun 2020 - Dec 2022 (2 years 6 months)

Managed international procurement across Europe and APAC with 100% documentation accuracy; led a 20+ member operations team and optimized workflows to enable a 15% faster procurement cycle.

Procurement Team Leadership Supplier Management Process Optimization POS Change Management

Enterprise Sales Strategist

Azuga Inc.

Feb 2018 - Aug 2019 (1 year 6 months)

Closed enterprise accounts generating USD 2.5M+ subscription revenue and improved sales conversion by 22% through GPS fleet and asset tracking solution demos and C-level consultation.

Enterprise Sales Pipeline Strategy Account Management Démos Revenue Growth

TOC Project Coordinator

Amazon

Sep 2016 - Apr 2017 (7 months)

Supported last-mile operations focusing on route optimization and delivery accuracy, ensured USDOT compliance, and conducted system training for drivers and vendors to resolve escalations.

Last Mile Operations Compliance Vendor Management Training Escalations Logistics

Data Integrity Specialist

British Telecom

Oct 2014 - Jun 2016 (1 year 8 months)

Managed end-to-end service request workflows and coordinated with BT Wholesale and Openreach to resolve fulfillment issues, reducing repeat issues by 18%.

Data Integrity Fulfillment Process Improvement

Team Manager

Bootcorp Technologies

Jun 2010 - Aug 2014 (4 years 2 months)

Led a 40-member sales/IT/web team to achieve YoY best performing team status by tracking KPIs and delivering training and engagement programs that improved retention.