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Naveen Kumar

@naveenkumar61

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Procurement Lead Consultant at NTT India Digital, supporting $50M+ monthly spend while maintaining 100% SLA compliance.

India

Message

At NTT India Digital Private Limited, I lead and mentor a team of approximately 20 purchasing professionals supporting Australian procurement operations. I support $50M+ in monthly spend and process 500+ purchase orders monthly while maintaining 100% SLA compliance.

I developed procurement dashboards and reporting solutions using Power BI to improve visibility into purchasing trends, supplier commitments, and budget utilization. I also contributed process improvements and automation initiatives that reduced manual effort by 20%.

Previously, at Clarivate Analytics, Genpact India, and Sutherland Global Services, I worked across purchase-to-pay operations, supplier and contract processes, and sales order fulfillment. I hold a Lean Six Sigma Green Belt certification and completed an onsite assignment in Sydney, Australia.

Experience

Work history, roles, and key accomplishments

Current

Lead Consultant

Current

NTT India Digital Private Limited

Jun 2019 - Present (7 years 5 months)

Lead and mentor a team of approximately 20 purchasing professionals supporting procurement operations for the Australian business. Serve as primary escalation point for complex procurement activities, supply chain issues, vendor disputes, and operational challenges.

SAP SD Salesforce ServiceNow Power BI Procurement P2P S2P Vendor Management Contract Management Spend Analysis KPI Reporting SLA Compliance Process Improvement Automation Team Leadership Stakeholder Management

Senior Associate

Clarivate Analytics

Aug 2017 - Jun 2019 (1 year 10 months)

Managed internal and customer purchase orders, project-related requests, stock transfers, rebates, and order amendments through SAP. Handled invoice disputes and resolved them to ensure suppliers get paid on time and excess payments are not made.

SAPMM Salesforce Order Management Billing Disputes Contract Management Stakeholder Management Audit Compliance

Process Associate

Genpact India

Jan 2016 - Aug 2017 (1 year 7 months)

Supported Procure-to-Pay and Product Fulfillment operations for Google. Performed daily audit reviews on procurement and vendor reports including duplicate payments, vendor statements, and exception reports.

Oracle R12 Salesforce Procure To Pay Vendor Management Audit SLA Compliance Reporting

Senior Consultant

Sutherland Global Services

Oct 2013 - Jan 2016 (2 years 3 months)

Managed end-to-end sales order processing and fulfillment operations. Coordinated order amendments, stock availability checks, supplier sourcing, deliveries, hardware billing, and proof-of-delivery processes.

SAP SD Salesforce Order Management SLA Compliance Quality Assurance Process Improvement