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Pushpak Parmar

@pushpakparmar

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Experienced Business Development Leader driving strategic growth and client success.

India

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What I'm looking for

I seek a role that fosters innovation, values collaboration, and offers opportunities for professional growth.

I am a highly accomplished Business Development Leader with extensive experience in Digital Transformation. Currently, I serve as a Senior Business Development Manager at Softweb Solutions Inc., where I have a proven track record of driving revenue and market growth through strategic business development, client relationship management, and team leadership.

My expertise spans the full life cycle of business development, including negotiations with senior-level decision-makers and cross-functional collaboration. I am passionate about technology and committed to giving back to society, having volunteered extensively with non-profit organizations. My recent 18-month sabbatical allowed me to consult for various non-profits and start-ups, further enhancing my skills and insights into the industry.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Development Manager

Current

Softweb Solutions Inc.

Feb 2025 - Present (4 months)

Formulated and executed strategic account plans for the organization's largest and most critical clients. Identified, negotiated, and established strategic partnerships to drive revenue growth and market expansion.

Strategic Account Planning Partnership Development Revenue Forecasting Mentoring

Business Development Manager

Softweb Solutions Inc.

Sep 2019 - Present (5 years 9 months)

Developed and executed sales plans to maximize revenue within an assigned geographic territory. Built and managed a robust sales pipeline by actively prospecting and qualifying leads.

Sales Planning Pipeline Management Lead Qualification Product Demonstrations CRM Management

Business Development Executive

Softweb Solutions Inc.

Apr 2014 - Present (11 years 2 months)

Managed and grew a strong network and oversaw the complete sales cycle. Created a pipeline of high-value accounts and developed strategies for expanding the customer base.

Sales Cycle Management Go To Market Strategy Cross Functional Collaboration

Online Chat Representative

Etech Global Services

Jul 2012 - Present (12 years 11 months)

Responded to multiple inbound chats, gathering and verifying required information. Communicated with customers to provide information, answer questions, and quote prices.

Customer Service Chat Support Customer Satisfaction

Customer Support Advisor

Asite Solutions

Mar 2011 - Present (14 years 3 months)

Troubleshot customer issues on the Asite platform and effectively managed client issues. Identified sales leads from current clients and created documentation.

Customer Support Client Management Sales Lead Identification Documentation

Customer Care Representative

Motif Inc.

Feb 2010 - Present (15 years 4 months)

Received and responded to customer inquiries and concerns over email, chat, or web. Maintained and supported customer cases through satisfactory completion.

Customer Engagement Email Support Chat Support Problem Solving

Education

Degrees, certifications, and relevant coursework

IIBMS (India)

Executive MBA, IT Project Management

Completed an Executive MBA with a specialization in IT Project Management. This program focused on strategic business leadership and the management of complex technology projects.