Puja Raul
@pujaraul
Associate Functional Consultant specializing in SaaS HRMS implementations.
IndiaWhat I'm looking for
I am an Associate Functional Consultant with 2.8 years of experience implementing and supporting SaaS-based HRMS solutions for global clients, focused on delivering high-quality customer experiences and driving post-go-live success.
I specialize in troubleshooting configuration, workflow, and data issues, executing HR and payroll data migrations, developing SME knowledge in HRMS workflows, and collaborating with engineering and support teams to resolve complex issues.
I emphasize documentation, process improvement, and customer communication—creating SOPs, performing UAT, supporting integrations, and recommending automation opportunities to improve operational efficiency and product adoption.
Experience
Work history, roles, and key accomplishments
Associate Functional Consultant
Global Groupware Solutions
Jul 2024 - Present (1 year 8 months)
Provided functional and technical support for a cloud HRMS platform, configuring modules and resolving SLA-driven issues for 25+ clients across India and the US; led data migrations, UAT, and post-go-live support to improve adoption and reduce case ageing.
Analyst
Tata Advanced Systems Limited
Aug 2021 - Aug 2022 (1 year)
Analyzed and documented supply chain and P2P processes for the INDIAC295 program, validated BOMs, and developed Power BI dashboards, contributing to a 15% reduction in onboarding time and 10% lower operational costs.
Education
Degrees, certifications, and relevant coursework
College of Engineering and Technology, Bhubaneswar
Bachelor of Technology, Mechanical Engineering
Grade: 8.83/10
Completed Bachelor of Technology in Mechanical Engineering with a CGPA of 8.83/10.
DAV Public School, Unit-8, Bhubaneswar
Senior Secondary (XII), Senior Secondary
Grade: 94.2%
Completed Senior Secondary (Class XII) with a percentage of 94.2%.
DAV Public School, Unit-8, Bhubaneswar
Secondary (X), Secondary
Grade: 10/10
Completed Secondary (Class X) with a CGPA of 10/10.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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