Ashish Shagir K
@ashishshagirk
Implementation Consultant delivering end-to-end SaaS ERP projects through technical delivery and client success.
IndiaWhat I'm looking for
I’m an Implementation Consultant and Business Analyst with 3+ years at Tata Consultancy Services, where I led end-to-end SaaS platform implementation projects from discovery through go-live and post-launch stabilisation. I combine technical execution, requirements thinking, and client-facing consulting to drive software deployments that meet real enterprise outcomes.
As the primary onsite consultant and client SPOC, I managed delivery across 150+ users, 6+ functional modules, 30–40 offshore team members, and 10+ external vendors. I coordinated multi-workstream delivery with disciplined dependency management, milestone tracking, risk identification, and proactive stakeholder communication—keeping go-live on track without missed commitments.
I bring strong capabilities in requirements elicitation and documentation (BRD/SRS/FRD, user stories, acceptance criteria), as well as hands-on configuration, troubleshooting, and UAT coordination. I’ve also owned integration delivery for 5 production integration tracks, including REST API-based vendor integrations, data feeds with cross-timezone alignment, and integration validation—then translated post-launch feedback into structured improvements through support ticket management.
Experience
Work history, roles, and key accomplishments
Led end-to-end DigiGov SaaS ERP implementation on AWS as the primary onsite client SPOC, driving discovery through system configuration, UAT, go-live, and post-launch stabilization for a 3-year enterprise engagement. Managed 6+ functional modules and 5 integration tracks for 150+ users, coordinating a 30–40 person offshore team and 10+ external vendors, while delivering 40–50 monthly support ticke
Served as onsite BA/SPOC for a 3-year SaaS ERP transformation on AWS, owning end-to-end requirements, process documentation, UAT, and integration support across 6+ modules and 150+ end users. Coordinated 5 production integrations (POS APIs, AODB data feed, banking workflows, TCS ION e-invoicing, asset management) and built SQL + Power BI MIS reporting, while driving post-go-live stabilisation thro
Provided L1 functional support for SAP MM and SAP RE-FX modules by investigating enterprise issues, managing tickets, and coordinating resolution efforts with consultants and developers.
Provided L1 functional support for SAP MM and SAP RE-FX, handling user queries, ticket documentation, issue routing, and escalations. Supported procurement, materials management, and contract workflow issues within an agile delivery environment.
Education
Degrees, certifications, and relevant coursework
Microsoft
Microsoft Power BI Data Analyst (PL-300), Data Analytics (Power BI)
In progress: Microsoft Power BI Data Analyst PL-300 certification.
Coursera
Microsoft Business Analyst Professional Certificate, Business Analysis
2026 - 2026
Completed the Microsoft Business Analyst Professional Certificate through Coursera/Microsoft.
Coursera
Agile with Atlassian Jira, Agile Project Management
2025 - 2025
Completed the Agile with Atlassian Jira course through Coursera/Atlassian.
Amity University, Mumbai
B.Tech, Mechanical & Automation Engineering
2017 - 2021
Grade: CGPA: 7.3/10
Completed a B.Tech in Mechanical & Automation Engineering at Amity University, Mumbai. Graduated with a CGPA of 7.3/10.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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