Open to opportunities

Probudhya Chatterjee

@probudhyachatterjee

Message

I build clear API, software, and user documentation for enterprise products.

India

Message

What I'm looking for

I'm looking to contribute to innovation and continuous improvement in documentation and user training, creating clear, accurate content that supports enterprise software users and aligns with Agile product release cycles.

I've delivered end-to-end documentation for enterprise software and IT products across Broadridge Covance SoftSol India, Infinite Computer Solutions, Insight Software, TIBCO Software, Alten, Umlaut, and Capgemini.

At Infinite Computer Solutions, I managed documentation for a US Healthcare project using Oxygen XML, created user guides, installation guides, release notes, and API documentation, and validated APIs with Postman. I improved process flow by 20% through complete, updated API documentation with well-defined endpoints.

At Broadridge Covance SoftSol India, I tested AI chatbot performance against product documentation, contributed feedback to improve response accuracy, and supported AI automation of release notes that reduced documentation time by 25%.

I'm focused on clear, user-centered content strategy, reliable documentation delivery, and collaboration with development, QA, product, and subject-matter experts in Agile environments.

Experience

Work history, roles, and key accomplishments

Consultant

Broadridge Covance SoftSol India

Dec 2025 - May 2026 (5 months)

Tested AI chatbot performance using ingested product documentation and provided feedback to improve response accuracy. Executed AI automation of release notes, reducing documentation time by 25%, and migrated legacy documents to MadCap Flare.

AI Madcap Flare Documentation Testing Collaboration