At Accenture supporting Google, I develop Help Center, Knowledge Base, API, and SaaS documentation that turns complex technical information into clear content for users and developers. I document REST API endpoints, authentication, request and response payloads, status codes, and error handling using Postman and OpenAPI/Swagger specifications.
Previously at Capgemini Technology Services, I created and maintained 1,500+ manuals and guides for complex semiconductor equipment. I improved documentation quality, reduced review comments by 30% and errors by 28%, created 3D illustrations, and introduced authoring-tool automation improvements that reduced manual effort by 18%.
