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PRIYANKA SRIDHARPS
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PRIYANKA SRIDHAR

@priyankasridhar

I’m a Product Manager scaling advisor- and customer-facing fintech experiences with data-driven delivery and AI-enabled speed.

United States
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What I'm looking for

I’m looking for Product Manager roles where I can translate technical and regulatory requirements into user stories, drive UAT through delivery, and use data plus AI/low-code prototyping to continuously improve digital products.

I’m a Certified Scrum Product Owner (CSPO) / Certified Scrum Master (CSM) Product Manager with 5+ years of combined PM and product operations experience across fintech, retail banking, and wealth management digital platforms. I translate technical and regulatory requirements into functional specifications, user stories, and acceptance criteria—then coordinate UAT to validate successful delivery.

At Rockland Trust, I launched an enhanced mobile ATM locator for 200+ partner locations, scaled an instant-issue debit card rollout across 130+ branches, and led a machine learning fraud scoring model that reduced false-positive card blocks by ~30%. Earlier at RBC, I managed operational readiness and UAT for a Client 360 pilot, onboarding ~500 early-adopter advisors and branch managers, while dashboards and feedback loops helped boost daily active platform usage by ~25% over 90 days.

Experience

Work history, roles, and key accomplishments

PE
Current

Guest AI Product Instructor

Product Gym - Elevate

Oct 2025 - Present (9 months)

Produced and recorded educational sessions for the product gym community on deploying business voice agents and applications using Claude Projects, Lovable, and ElevenLabs. Delivered a live masterclass on building a clinical booking website with Lovable and an ElevenLabs AI voice agent.

Rockland Trust logoRT

Product Manager - Debit & ATM

Rockland Trust

Sep 2024 - Sep 2025 (1 year)

Launched an enhanced mobile ATM locator across 200+ partner locations, increasing active user searches while reducing support tickets by ~15% and improving NPS drivers. Led debit transaction fraud scoring and scaled instant-issue debit card rollout across 130+ branches, alongside ATM PIN flow redesign and KPI monitoring via Tableau dashboards.

Royal Bank of Canada logoRC

Associate Product Manager - Agile

Jun 2021 - Dec 2022 (1 year 6 months)

Managed operational readiness and UAT coordination for the regional pilot of a Client 360 wealth management data consolidation platform, onboarding ~500 early-adopter advisors and branch managers before national launch. Mapped client data flows across banking and capital markets platforms, coordinated backlog refinement in Jira, tracked adoption in Tableau, and prepared SharePoint release document

Majorel logoMA

Product Operations Analyst - Insight IQ

Oct 2020 - Jun 2021 (8 months)

Optimized the InsightIQ performance dashboard by gathering cross-functional requirements from operations and support managers to define reporting needs and success metrics for agent productivity. Tracked operational KPIs (including AHT, daily login volume, ticket closure counts, and backlog trends), created weekly Excel reports with Pivot Tables and VLOOKUP, and documented post-release feedback fo

Pocket Finance logoPF

Pocket Finance

Pocket Finance

Developed a fintech education and modeling platform for US and Indian markets using an AI Conversation-to-Code workflow. Built multi-scenario debt vs investment models, an AI Headline Decoder for plain-English explanations, and engineered guardrails to keep insights clear and actionable for non-expert users.

Education

Degrees, certifications, and relevant coursework

Northeastern University logoNU

Northeastern University

Master of Science in Project Management, Project Management

Master of Science in Project Management at Northeastern University.

Fanshawe College logoFC

Fanshawe College

Post Graduate Diploma, Marketing Management

Completed a Post Graduate Diploma in Marketing Management at Fanshawe College.

Fanshawe College logoFC

Fanshawe College

Post Graduate Diploma, Professional Financial Services

Completed a Post Graduate Diploma in Professional Financial Services at Fanshawe College.

SC

St. Joseph's College of Commerce

Bachelor of Commerce, Commerce

Earned a Bachelor of Commerce from St. Joseph's College of Commerce.

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