Priyanka Agrawal

Built and led an 80-member global operations organization, driving operational excellence across global capability centres and managing regulatory compliance, process optimization, and stakeholder engagement.

Directed global business operations, focusing on process excellence, financial lifecycle management, and scaling payment business with measurable impact on revenue.

Managed global business operations, overseeing process management, optimization, and operational excellence across global capability centres.

Provided advisory and guidance on financial services and global remittance fintech business, including policy framework, compliance, and process documentation.

Led a team of 1800 personnel, overseeing international operations, sanctions screening, governance, quality assurance, and regulatory compliance.

Directed international operations, managing process improvement, sanctions screening, governance, and stakeholder relationships.

Managed international operations, focusing on process improvement, sanctions screening, governance, and team training.

Managed a team of 11, handling depository services, KYC, client onboarding, and compliance, while liaising with NSE and CDSL.

Led a team of 15 managers and 600 executives, handling depository operations across five branches, performance evaluation, and SLA adherence.

Handled branch operations and customer service for capital market, loan against securities, and depository operations, ensuring compliance and audit readiness.

Managed capital market, depository, and branch banking operations, including IPO collections, SGL desk, and government business.

Intermediate level in I.C.M.A.I. Certification, Group IV pass, appearing Group III.

Completed Managing the Organization certification from University of Illinois in 2024.

Completed Leading Teams: Developing as a Leader certification from University of Illinois Urbana-Champaign in 2024.

Completed Strategic Planning and Execution certification from University of Virginia in 2024.

Completed G.S.T. Certification from I.C.M.A.I. in 2020.

Completed CDSL DP Training Programme Certification in 2008.

Licensed as Corporate Agent by IRDA in 2005.

Pursued an MBA in Financial Management from Nagpur University from 2000 to 2002.

Completed a Bachelor of Commerce degree from Nagpur University from 1997 to 2000.

NCFM certified in NSDL-Depository Operations Module in 2004.

AMFI certified in Mutual Fund (Advisors) Module in 2003.