Priya Dharshini

I am a results-driven professional with 4.7 years of experience in Customer Support and Human Resources. Currently, I am pursuing an MBA in Human Resource Management, which complements my practical experience in client relationship management, training coordination, and CRM administration. My career has been marked by a commitment to optimizing processes and improving client satisfaction, which I believe are crucial for any organization.

At Amazon Development Centre, I excelled as a Support Analyst, where I coordinated training-related communication for publishers and managed end-to-end case handling for US and UK clients. My proactive approach led to strengthened customer relationships and recognition through multiple performance awards for service excellence. I have also worked at Skylark HR Solutions, managing full-cycle recruitment and ensuring client satisfaction through effective communication and follow-ups.