At Reach4Christ (R4C Global), I handled enquiries from delegates, churches, ministries, corporate groups, and prospective attendees through phone calls, WhatsApp, email, and other channels. I assisted delegates with registration and booking, including capturing participant information and confirming payments.
I also handled complaints involving registration issues, payment discrepancies, and accommodation concerns. I followed up with registered and prospective participants before and after conferences and gathered feedback.
At Events Fabrics and Style, I followed up with warm leads and qualified enquiries by discussing event dates, coordinated group outfits, fabric preferences, and budgets. I shared tailored recommendations, pricing, and availability, then addressed questions and tracked follow-ups through to order confirmation.
At Marathon Messiah’s Praise (MMP), I promoted conference registrations, VIP passes, sponsorship packages, exhibition spaces, and accommodation packages. I managed the sales pipeline using CRM and registration systems and maintained prospect and customer records.
