Open to opportunities

Ashenafi Aregawi

@ashenafiaregawi

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Experienced professional seeking Customer Success Advocate role with expertise in SEO, data analysis

Poland

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What I'm looking for

Seeking a Customer Success Advocate role where I can leverage my expertise in SEO, data analysis, and project management to drive customer satisfaction and business growth in a dynamic, customer-centric environment.

Experienced professional focused on meeting or exceeding objectives seeking Customer Success Advocate position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Good knowledge and experience in internet navigation and research – finding specific information about products in timely manner.

Experience

Work history, roles, and key accomplishments

Ecom Technical Support

FoundEver | Block,INC

Jan 2023 - Jan 2025 (2 years)

Developed and executed an e-commerce strategy incorporating SEO, PPC, and email marketing. Analyzed customer behavior and designed web pages while managing inventory systems. Ensured a positive user experience through effective troubleshooting.

SEO PPC Email Marketing Troubleshooting

Customer Service Representative

FoundEver | Block,INC

May 2022 - Oct 2022 (5 months)

Handled high volumes of inbound calls, identified customer issues, and provided resolutions. Delivered exceptional service by leveraging product knowledge and maintaining professionalism in a fast-paced environment.

Customer Service Product Knowledge

Marketing Assistant

GERB TRANSPORT

Jan 2018 - Feb 2021 (3 years 1 month)

Partnered with teams to identify marketing opportunities and develop communication strategies. Coordinated events and delivered market intelligence to drive sales, achieving consistent sales goals.

Marketing Strategy Market Intelligence Sales Goals Communication