Princess Ndae
@princessndae
Senior Associate at WNS Global Services filing new claims for auto, home, and commercial policies.
South AfricaWhat I'm looking for
At WNS Global Services, I work as a loss reporting agent, filing new claims for personal auto, home, and commercial policies. I also help resolve queries on existing claims or connect agents with their adjusters.
Previously, I supported JetBlue Airways customers with reservations and online troubleshooting at CCI South Africa, and handled policy updates, coverage verification, billing queries, and payments as a Senior advocate at WNS Global Services. At credico financial services, I did direct sales and marketing and served in a training position with agents under my training and leadership.
Experience
Work history, roles, and key accomplishments
Worked as a loss reporting agent, filing new claims for personal auto, home, and commercial policies. Assisted with resolving queries on existing claims and connecting agents to adjusters.
Handled policy updates, verified coverages, resolved billing queries, and processed payments for mortgagee-related accounts.
Customer Service Agent
CCI South Africa
Jan 2024 - Feb 2025 (1 year 1 month)
Provided customer support for JetBlue Airways, assisting with booking new reservations, managing existing bookings, and troubleshooting online issues for customers.
Sales Agent
Credico Financial Services
Dec 2022 - Dec 2023 (1 year)
Conducted direct sales and marketing, representing clients' products to customers and guiding them through the buying process. Served in a training position, supervising and training agents.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Education, Teaching
2024 -
Pursuing a Bachelor of Education in Teaching, currently ongoing.
College of Africa
Nated N5, Civil Engineering
2021 - 2022
Completed Nated N5 in Civil Engineering from June 2021 to August 2022.
Dimensional & Edu Training CC
Supervisor Training, Occupational Health and Safety
2022 - 2022
Completed a supervisor training program on implementation and evaluation of a safety and health management program in the workplace, NQF level 4.
College of Africa
Nated N4, Civil Engineering
2021 - 2022
Completed Nated N4 in Civil Engineering from June 2021 to March 2022.
Tshwane University of Technology
Certificate, Industrial Engineering
2018 - 2021
Completed a certificate in Industrial Engineering from January 2018 to June 2021.
Thohoyandou Technical High School
Technical Matric, Civil Technology
2013 - 2017
Completed Technical Matric in Civil Technology from January 2013 to December 2017.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Princess?
You can contact Princess and 90k+ other talented remote workers on Himalayas.
Message PrincessGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
