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Sisipo Gigi

@sisipogigi

Customer-focused service professional skilled in conflict resolution and communication.

South Africa
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What I'm looking for

I want a customer-facing role where I can resolve issues empathetically, improve processes, collaborate with teams, and grow professionally.

I am a customer-focused professional with hands-on experience in customer service and client relations across aviation and energy sectors, known for empathy, problem-solving, and effective communication in fast-paced environments.

In my recent roles I supported members and customers with plan coverage, claims, travel bookings, and energy installations, handling escalations, coordinating with internal teams, and maintaining accurate records while complying with privacy regulations.

I hold certifications in Full Stack Development and professional diplomas in HR, Project Development and TEFL, and I seek opportunities where I can apply my customer-relations expertise, continuous improvement mindset, and cross-cultural awareness.

Experience

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