Princess kaye Ibon

I am a motivated and detail-oriented outbound sales and customer service professional with experience in appointment setting, lead generation, debt resolution, and healthcare outreach. I consistently meet KPIs and maintain professionalism under high call volumes.

My background includes scheduling vehicle/service appointments, coordinating calendars, and using CRM systems to track leads and call notes. I have worked with diverse populations, including older adults, and prioritize empathy and clear communication.

I have negotiated payment plans and settlements while ensuring compliance with relevant regulations, and I’ve conducted retail and restaurant surveys to gather actionable sales and inventory insights. I am comfortable with high-volume outbound calling and quality assurance processes.

I bring strong product knowledge, proven reliability, and proficiency with dialer platforms and common office software, and I am eager to contribute to a team-focused environment where I can continue improving customer outcomes and operational efficiency.