Jenesis Dasipal
@jenesisdasipal
Sales professional with 4+ years in lead generation and qualification.
PhilippinesWhat I'm looking for
I am a sales professional with over four years of experience in lead generation, lead qualification, customer service, and both inbound and outbound sales across B2B and B2C environments. I have progressed through roles at multiple outsourcing and contact center companies, delivering results in appointment setting, billing support, payments, and chat sales while mentoring peers as a subject matter expert.
I excel at building sales teams, problem solving, and decision making, and I bring practical experience from Teleperformance, Concentrix Spark, Outsource Accelerator, Freelancer.com, and Reliasourcing Inc. I am committed to driving revenue growth, improving customer experience, and supporting operational efficiency in fast-paced sales organizations.
Experience
Work history, roles, and key accomplishments
Outbound Customer Service Representative
Reliasourcing Inc.
Jan 2024 - Dec 2025 (1 year 11 months)
Performed inbound/outbound sales, appointment setting and booking for B2C customers, increasing appointment conversion and supporting revenue operations.
Provided inbound and outbound chat sales and payment support on a freelance basis, driving B2C conversions and managing client communications.
Senior Customer Service Representative
Outsource Accelerator
Jan 2022 - Dec 2022 (11 months)
Led inbound and outbound chat and phone sales support as senior representative, improving chat-to-sale conversion and mentoring junior agents.
Outbound Sales Representative
Concentrix Spark
Jan 2020 - Dec 2022 (2 years 11 months)
Executed outbound sales and support campaigns for B2B and B2C clients, managing billing and payment inquiries and driving customer acquisition through targeted outreach.
TEHandled inbound billing and sales inquiries and supported outbound B2B lead qualification, improving first-contact resolution and contributing to revenue through upsell opportunities.
Education
Degrees, certifications, and relevant coursework
PMI Manila
Vocational Training
2010 - 2012
Completed vocational/training program at PMI Manila from 2010 to 2012.
Ignacio Villamor High School
High School Diploma, Secondary Education
2006 - 2010
Completed secondary education at Ignacio Villamor High School from 2006 to 2010.
Rafael Palma Elementary School
Primary School Certificate, Elementary Education
2000 - 2006
Completed elementary education at Rafael Palma Elementary School from 2000 to 2006.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Social media
Job categories
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