Prince Prince
@princeprince2
Customer Support Executive with 2 years’ experience resolving issues and driving customer satisfaction.
What I'm looking for
I’m a Customer Support Executive with 2 years of experience in customer service and retail operations. I focus on handling customer inquiries, resolving issues, and ensuring customer satisfaction through clear communication and a positive attitude.
In my roles as a Customer Sales Associate at Reliance Digital and a Sales Associate at Croma (Tata Enterprise), I assisted customers with product features and benefits, managed complaints, and guided customers to suitable solutions. I also achieved sales targets and supported store growth, while maintaining product display and store cleanliness.
I’m comfortable with billing and transactions, and I’ve handled returns/exchange processes and ensured accurate payments. I’ve also worked on inventory and stock availability, coordinating with my team to meet monthly sales targets.
I’m a quick learner who works efficiently in a remote environment, with hands-on technical skills including Tally ERP 9, MS Office (Word, Excel—basic), and internet & email handling. I bring strong time management and problem-solving skills, and I’m looking forward to contributing to a reputable organization.
Experience
Work history, roles, and key accomplishments
Reliance Digital
Assisted customers in understanding product features and benefits.
Handled customer inquiries and provided suitable solutions.
Achieved sales targets and contributed to store growth.
Maintained product display and ensured store cleanliness.
Processed billing and handled transactions accurately.
I have been a croma employee for the last 7 months
Blogger
Provided customer service-related support in a freelance blogging context.
Sales Associate
Croma (Tata Enterprise)
Jun 2023 - May 2024 (11 months)
Provided customer service and product guidance, managed customer complaints, and supported satisfaction. Handled billing, payments, and returns/exchange processes while maintaining inventory and working toward monthly sales targets.
Customer Sales Associate
Reliance Digital
May 2022 - May 2023 (1 year)
Assisted customers with product features, handled inquiries with appropriate solutions, and processed billing and transactions accurately. Met sales targets and maintained product displays and store cleanliness.
Education
Degrees, certifications, and relevant coursework
IGNOU
Bachelor of Commerce
CBSE Board
CBSE 10th (Secondary Education)
Completed the 10th grade from the CBSE Board.
CBSE Board
CBSE 12th (Senior Secondary Education)
Completed the 12th grade from the CBSE Board.
Availability
Location
Authorized to work in
Job categories
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