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Prince Prince

@princeprince2

Customer Support Executive with 2 years’ experience resolving issues and driving customer satisfaction.

India
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What I'm looking for

I want to contribute my customer support and sales skills in a reputable organization, helping resolve inquiries and complaints quickly. I’m motivated by clear targets, teamwork, and the opportunity to grow while working efficiently.

I’m a Customer Support Executive with 2 years of experience in customer service and retail operations. I focus on handling customer inquiries, resolving issues, and ensuring customer satisfaction through clear communication and a positive attitude.

In my roles as a Customer Sales Associate at Reliance Digital and a Sales Associate at Croma (Tata Enterprise), I assisted customers with product features and benefits, managed complaints, and guided customers to suitable solutions. I also achieved sales targets and supported store growth, while maintaining product display and store cleanliness.

I’m comfortable with billing and transactions, and I’ve handled returns/exchange processes and ensured accurate payments. I’ve also worked on inventory and stock availability, coordinating with my team to meet monthly sales targets.

I’m a quick learner who works efficiently in a remote environment, with hands-on technical skills including Tally ERP 9, MS Office (Word, Excel—basic), and internet & email handling. I bring strong time management and problem-solving skills, and I’m looking forward to contributing to a reputable organization.

Experience

Work history, roles, and key accomplishments

Reliance Retail logoRR
Current

Customer Service Specialist

Dec 2025 - Present (10 months)

Reliance Digital

Assisted customers in understanding product features and benefits.

Handled customer inquiries and provided suitable solutions.

Achieved sales targets and contributed to store growth.

Maintained product display and ensured store cleanliness.

Processed billing and handled transactions accurately.

Croma logoCR
Current

Commission Sales Associate

Oct 2024 - Present (2 years)

I have been a croma employee for the last 7 months

Education

Degrees, certifications, and relevant coursework

IG

IGNOU

Bachelor of Commerce

CB

CBSE Board

CBSE 10th (Secondary Education)

Completed the 10th grade from the CBSE Board.

CB

CBSE Board

CBSE 12th (Senior Secondary Education)

Completed the 12th grade from the CBSE Board.

Tech stack

Software and tools used professionally

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