Priyanka Gupta
@priyankagupta6
Customer-focused store operations and customer service associate skilled in email/chat support and problem-solving.
What I'm looking for
I’m a customer service and store operations professional, currently supporting a retail team at Chat Family Clothing Business. I focus on helping customers confidently—from product selection to billing and day-to-day store operations.
I provide customer support through chat and email, handling inquiries promptly and professionally. I’m comfortable managing email support, assisting with product decisions, and resolving customer questions with active listening and problem-solving.
I also support office and data tasks, including data entry and Tally operations. I work responsibly with a positive attitude, and I’m careful with communication and accuracy in every task I take on.
I bring strong fundamentals in communication, client management, and time management, along with basic MS Word and Excel skills. I’m looking to grow in customer support and store operations by delivering consistent service and reliable follow-through.
Experience
Work history, roles, and key accomplishments
Store Operations & Customer Service
Chat Family Clothing Business
Jan 2023 - Present (3 years 6 months)
Assisted customers with product selection and handled billing and store operations. Managed customer inquiries and supported back-office/data entry tasks using Tally.
Education
Degrees, certifications, and relevant coursework
P.K. Roy Memorial College
Bachelor of Commerce (B.Com), Commerce
Completed a Bachelor of Commerce (B.Com) with a strong focus on accounts, and built communication and customer service skills.
Availability
Location
Authorized to work in
Job categories
Skills
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