At GoRout, I serve as the primary point of contact for coaches, providing post-sale support and helping them adopt the product. I diagnose hardware and software issues so the product operates during practices and games.
I work with Sales, Product, and Account Executives to improve the customer experience and identify growth opportunities. I also follow up proactively to support retention and build customer loyalty.
At Waste Connections, I managed the full sales cycle, from prospecting and discovery through closing and post-sale account management. I generated new business through consultative selling and exceeded sales quota.
