Open to opportunities

Precious Iwuozo

@preciousiwuozo

Message

I resolve customer issues across retail, operations, and forex platforms.

Nigeria

Message

What I'm looking for

I'm looking for a customer service or support role where I can resolve customer issues, use my forex platform knowledge and accuracy-focused training, learn new systems quickly, and contribute reliably in a remote, shift-based environment.

I've supported customers and suppliers in Lagos across gas station and grocery retail operations, handling phone inquiries, product support, sales transactions, complaints, stock availability, and supply coordination.

As an active forex trader, I bring practical familiarity with trading platforms, deposits, withdrawals, and account management. My AI and data-classification training has strengthened my accuracy, documentation, privacy awareness, and quality-assurance approach to resolving issues calmly and clearly.

Experience

Work history, roles, and key accomplishments

Gas Station Manager

Gas Station

Mar 2021 - Oct 2021 (7 months)

Managed daily station operations and staff while providing customer-facing service. Answered customer phone calls to confirm gas stock availability and station hours, and coordinated with suppliers to schedule shipments and resolve supply issues.

Customer Service Phone Support Supplier Coordination Operations Management Conflict Resolution