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Precious Adiele

@preciousadiele

Customer service professional delivering timely support, accurate information, and positive experiences across financial and salon environments.

Nigeria
Message

What I'm looking for

I’m looking for a customer service role where I can deliver timely, accurate support, resolve issues professionally, and keep improving through continuous learning, collaboration, and clear service processes.

I’m a motivated, ambitious customer service professional with a strong passion for personal and professional growth. I’m committed to continuous learning, adapt quickly to new environments, and bring a positive, solution-oriented mindset.

I completed my SSCE in Arts and humanities (EQF 2). I focus on building meaningful professional relationships while delivering high-quality results in every opportunity I undertake.

From 02/03/2020 to 31/08/2022, I worked as a Customer Service Representative at TEN BEE FINANCIAL SERVICE. I responded to customer inquiries through phone, email, and digital channels, provided accurate product/service information, resolved complaints efficiently, and maintained updated customer records in company databases.

From 06/11/2022 to 16/10/2024 and 01/12/2024 to 03/12/2025, I served as a Customer service representative at SHARERS SALON. I greeted and supported clients, scheduled appointments using the salon booking system, processed payments and daily transaction records, and coordinated with team members—while also assisting job seekers and employers with recruitment inquiries, candidate registration, and interview scheduling.

Experience

Work history, roles, and key accomplishments

SS

Customer service representative

Sharers Salon

Nov 2022 - Oct 2024 (1 year 11 months)

Greeted clients, scheduled and managed appointments using the salon booking system, and responded to inquiries about services, pricing, promotions, and products. Processed payments, maintained daily transaction records, and coordinated with salon staff to support smooth operations.

TS

Customer Service Representative

Ten Bee Financial Service

Mar 2020 - Aug 2022 (2 years 5 months)

Handled customer inquiries via phone, email, and digital channels, providing accurate information about products and services. Resolved complaints, maintained customer records in company databases, and escalated complex issues for follow-up.

Education

Degrees, certifications, and relevant coursework

MS

Maxfem Secondary Schools

Secondary School Certificate (SSCE), Arts and Humanities

2017 - 2019

Completed SSCE at Maxfem Secondary Schools in Lagos, focusing on Arts and Humanities. Completed the program from 2017 to 2019.

Tech stack

Software and tools used professionally

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