Open to opportunities

Mahim Khan

@mahimkhan

Message

Customer-focused sales and support professional driving customer satisfaction.

India

Message

What I'm looking for

I seek immediate roles focused on improving customer experience and achieving sales growth, with opportunities for measurable impact and professional development.

I am a motivated, resourceful, and dedicated customer support and field sales professional with a Bachelor's degree and practical experience across customer support, field sales, and travel services.

As a Customer Support Specialist I maintained a 95%+ customer satisfaction rating and reduced complaints by 20% through a new escalation process and proactive communication. In Field Sales I consistently exceeded monthly sales targets by an average of 20% while building and maintaining strong client relationships.

My travel agent work increased sales revenue by 30% and delivered a 90% customer satisfaction rate through effective promotions and personalized travel guidance. I am available to work immediately and seek roles where I can continue improving customer experience and driving measurable sales results.

Experience

Work history, roles, and key accomplishments

Field Sales Representative

Unknown

Developed client relationships and delivered sales presentations in assigned territory, consistently exceeding monthly sales targets by an average of 20%.

B2C Sales Territory Management Client Relationship Management Sales Presentations Negotiation Reporting

Customer Support Specialist

Unknown

Handled inbound/outbound customer inquiries and escalations, maintained a 95%+ satisfaction rating, and reduced complaints by 20% through a new escalation process.