Mahim Khan
@mahimkhan
Customer-focused sales and support professional driving customer satisfaction.
What I'm looking for
I am a motivated, resourceful, and dedicated customer support and field sales professional with a Bachelor's degree and practical experience across customer support, field sales, and travel services.
As a Customer Support Specialist I maintained a 95%+ customer satisfaction rating and reduced complaints by 20% through a new escalation process and proactive communication. In Field Sales I consistently exceeded monthly sales targets by an average of 20% while building and maintaining strong client relationships.
My travel agent work increased sales revenue by 30% and delivered a 90% customer satisfaction rate through effective promotions and personalized travel guidance. I am available to work immediately and seek roles where I can continue improving customer experience and driving measurable sales results.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Unknown
Handled inbound/outbound customer inquiries and escalations, maintained a 95%+ satisfaction rating, and reduced complaints by 20% through a new escalation process.
Travel Agent
Unknown
Promoted travel products and provided customer guidance, increasing sales revenue by 30% and achieving a 90% customer satisfaction rate.
Field Sales Representative
Unknown
Developed client relationships and delivered sales presentations in assigned territory, consistently exceeding monthly sales targets by an average of 20%.
Education
Degrees, certifications, and relevant coursework
Mahim hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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