Looking for a job

P R

@pooja_rao

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Learning & Development specialist, soft skills trainer, emcee/ host

India

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What I'm looking for

I seek roles where I can design and deliver learner-centric L&D programs, leverage data and LMS tools, mentor talent, and drive measurable upskilling and engagement in a collaborative, growth-oriented environment.

I am a Learning and Development specialist with 8+ years' experience designing and delivering technical, behavioral and soft-skills programs across IT and corporate settings.

I have led global training initiatives, upskilling 50K+ associates annually in the Mumbai region, and delivered business skills training to over 10,000 graduate hires, improving engagement and completion rates.

I combine instructional design, data-driven learning analytics and hands-on facilitation using LMS and virtual platforms (Teams, Webex, Zoom) to create learner-centric solutions that foster competency and behavioral change.

I am passionate about mentorship and employee engagement, earned multiple awards for excellence, and continuously pursue pedagogy and soft-skills certification to deepen my impact.

Experience

Work history, roles, and key accomplishments

Current

Business Skills Trainer

Current

Tata Consultancy Services

Apr 2024 - Present (1 year 5 months)

Delivered business skills training to over 10,000 graduate hires, revamped culturally adaptive content for global audiences, and led CEFR-aligned communication assessments to elevate workplace English proficiency.

Training Delivery Instructional Design CEFR Assessments Stakeholder Engagement

Learning and Development Officer

Tata Consultancy Services

Jun 2020 - Mar 2024 (3 years 9 months)

Led end-to-end global training programs, doubling completion and engagement across key initiatives and strategizing upskilling for 50,000+ associates annually in the Mumbai region.

Program Management Curriculum Development Data Analytics Stakeholder Management Content Design

System Administrator (Storage)

Tata Consultancy Services

Nov 2016 - May 2020 (3 years 6 months)

Managed installation, configuration, maintenance and monitoring of enterprise storage systems, advanced to L2 support and improved reporting for proactive capacity planning.