Piyush Valecha
@piyushvalecha
Experienced sales professional with a strong background in fraud analysis.
CanadaWhat I'm looking for
I am a dedicated sales professional with over 4 years of experience in both B2C and B2B sales. My journey has been marked by a commitment to building strong client relationships and driving engagement, which has consistently led to high conversion rates. I pride myself on my excellent communication skills and analytical abilities, which have enabled me to manage diverse client portfolios effectively.
Currently, I serve as a Fraud Officer at the Royal Bank of Canada, where I have successfully identified over 100 fraud patterns and implemented proactive measures that resulted in a 30% decrease in fraudulent activity. My previous roles, including Fraud Analyst and Business Development Representative, have equipped me with a robust skill set in sales strategies and fraud prevention, allowing me to contribute significantly to my teams' objectives.
Experience
Work history, roles, and key accomplishments
Fraud Officer
Royal Bank of Canada
Dec 2023 - Present (1 year 6 months)
Identified over 100 fraud patterns, reducing security vulnerabilities and achieving a 30% decrease in fraudulent activity. Maintained high client satisfaction while meeting 97% of established SLAs.
Fraud Analyst
Royal Bank of Canada
Jun 2023 - Dec 2023 (6 months)
Analyzed fraud patterns and managed calls related to credit card fraud, achieving a 15% reduction in fraud. Coordinated with teams to manage over 100 accounts daily.
Business Development Representative
Teleperformance
Aug 2021 - Jan 2023 (1 year 5 months)
Managed a portfolio of over 150 customers, achieving 95% satisfaction. Conducted extensive outreach campaigns, resulting in a 25% conversion rate and a 20% increase in repurchase rates.
Sales Representative
Madhav Textiles
Sep 2017 - Nov 2019 (2 years 2 months)
Developed strong customer relationships and achieved a 90% satisfaction rate. Utilized persuasive techniques to achieve a 40% conversion rate through effective canvassing.
Education
Degrees, certifications, and relevant coursework
Northern College of Arts and Commerce
Certificate, Business Analysis
2020 - 2021
Completed coursework in Information System in Business Analysis, emphasizing the role of information systems in business decision-making.
Northern College of Arts and Commerce
Diploma, International Business Management
2020 - 2020
Studied International Business Management, focusing on the principles and practices of managing international business operations.
Panjab University
Master of Commerce, Commerce
2015 - 2017
Pursued a Master of Commerce, gaining in-depth knowledge of commerce, finance, and business management principles.
Availability
Location
CanadaAuthorized to work in
Interested in hiring Piyush?
You can contact Piyush and 90k+ other talented remote workers on Himalayas.
Message PiyushFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
