M J

I am a Certified Fraud Examiner with over 15 years' experience in fraud operations, transaction monitoring, and financial crime investigations within banking environments.

My background includes managing high-volume investigations, maintaining comprehensive case files, and supporting audit and compliance activities to ensure regulatory readiness. I have a proven record of reducing financial losses and repeat fraud incidents through targeted analytics and process improvements.

I have delivered measurable operational improvements — including a 15% year-over-year reduction in potential fraud losses and a 20% improvement in case resolution time — by driving KPI/KRI reporting, operational documentation, and stakeholder coordination.

I bring strong technical skills in Microsoft Excel, case management systems, and office productivity tools, and I am committed to building robust fraud mitigation programs that balance risk reduction with a customer-focused approach.