Nigel R.

Contributed to preventing fraud by reviewing customer accounts, contributing to fraud rule creation, and conducting open-source investigations. Provided support to operational units, actively took part in team meetings, and analyzed data to name suspicious activities. Ensured compliance by reviewing client information for KYB and KYC standards and reported risk findings to supervisors promptly. Hi

Coordinated fraud investigations and provided solutions to resolve ongoing issues, including oversight of external criminal databases and liaison with law enforcement Managed Gift Card Investigations for clients and offered guidance for investigations, while conducting skip tracing on automotive losses through fraudulent applications Utilized search engines and social media for intellectual proper

Managed and conducted Organized Retail Crime Investigations across six provinces, overseeing external criminal database management and law enforcement liaison. Provided guidance to stores on CCTV preparation and evidence gathering for law enforcement cases. Analyzed data and conducted link analysis to identify repeat offenders and reduce shrink. Collaborated with business partners to implement sec

Led nationwide detection, investigation, and prosecution efforts for organized retail crime incidents, both internal and external. Conducted comprehensive fraud investigations, including fraudulent identifications, credit card frauds, and cheque kitting, supporting chargeback requests and analyzing fraud analytics. Trained Loss Prevention staff on collecting evidence for Organized Retail Crime Cas