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PIERRE BERNIER

@pierrebernier

Senior Operations Manager specializing in strategic PMO transformation and asset governance, delivering AI-augmented efficiency and disciplined delivery.

Canada

Message

What I'm looking for

I’m looking to lead operations and PMO transformation where AI-augmented workflows, asset governance, and disciplined delivery drive measurable efficiency, compliance, and growth—while building high-performing multidisciplinary teams.

I’m a bilingual (EN/FR) Senior Operations Manager and Chartered Administrator (Adm.A.) with 25+ years of experience in strategic asset management, institutional procurement, and PMO transformation. I’m known for turning complex operational realities into measurable performance through disciplined governance and transformation.

As Deputy General Manager—Operations & Asset Management (2019–Present), I engineered an integrated digital command-center by fusing Claude Code and CoWork with Monday.com and Mobile-Punch, synchronizing field labor data into Financial/Accounting Modules and CRM in real time. I drive enterprise P&L accountability, generating >$2M annual net revenue growth over 5 consecutive years while governing a $50M+ institutional portfolio with 98% on-time/on-budget delivery across 10,000+ technical submissions.

I modernize operations with AI-augmented workflows and automation—building an AI-driven communication engine (Claude Code + CRM) to automate 70% of client lifecycle and implementing Power BI dashboards for real-time KPI visibility (OPEX, asset health, uptime). I also lead high-stakes crisis execution, including after-loss rehabilitation for hazardous materials (asbestos, lead, mold), using Lean Six Sigma and Agile practices to accelerate emergency response by 20%.

Previously as Vice President Operations (2015–2019) and Director of Operations (2007–2013), I built operational infrastructure, standardized SOP playbooks, and optimized vendor ecosystems and SLAs to reduce timelines and variances. I’ve repeatedly scaled multidisciplinary, unionized teams with “zero turnover” while maintaining delivery excellence—grounded in risk mitigation, compliance frameworks, and stakeholder alignment.

Experience

Work history, roles, and key accomplishments

Current

Deputy General Manager

Current

Groupe ASR Inc.

Jan 2019 - Present (7 years 5 months)

Engineered an integrated command center and automated client lifecycle across CRM/accounting systems, automating 70% of client workflows and enabling real-time project profitability tracking. Delivered PMO transformation and asset governance for a $50M+ portfolio, achieving 98% on-time/on-budget delivery and generating $2M+ annual net revenue growth over five consecutive years.

PMO Power BI N8n Python P&L management Public Procurement (SEAO)ESG Compliance

Vice President Operations

DB Inc.

Jan 2015 - Jan 2019 (4 years)

Built multi-site operational infrastructure for a 25+ employee organization and implemented labor governance integrations between Mobile-Punch and billing/CRM to eliminate execution-to-invoice delays. Drove $500K annual savings through predictive risk modeling, standardized SOPs and automated workflows that reduced project timelines by 15%, and improved supplier SLAs to reduce lead times.

CRM Integration Mobile Punch predictive modeling SOP Development Workflow Automation Vendor Management

Senior Project Manager

GUS - Groupe Urgence Sinistre

Jan 2013 - Jan 2015 (2 years)

Led after-loss rehabilitation projects for asbestos, lead, and mold remediation, coordinating insurers, public authorities, and technical crisis teams in time-critical environments. Applied Lean Six Sigma and Agile practices to accelerate emergency response times by 20% and established zero-failure delivery protocols.

Crisis Management Asbestos Lead & Mold Lean Six Sigma Agile Stakeholder Management Risk Mitigation

Director of Operations

Construction Gisco Inc.

Jan 2007 - Jan 2013 (6 years)

Delivered 25% productivity gains across 60+ concurrent construction projects ($600K–$1.5M) by enforcing procurement redesign and supplier SLAs. Maintained 100% regulatory compliance, controlled multi-site Capex/Opex with strict audit frameworks, and mitigated structural and financial risks at project inception.

SLA Regulatory Compliance Audit Reporting Risk Mitigation Supply Chain Management