Victoria Nosenko

Led end-to-end improvements across Sales, Marketing, Production, and Billing functions, streamlining workflows and increasing transparency. Initiated and executed high-impact operations projects, collaborating across departments to solve complex challenges and drive measurable outcomes. Spearheaded the successful rollout of a new CRM system, centralizing client data and sales pipelines.

Oversaw the end-to-end allocation of staff across all departments and projects, balancing expertise, availability, and deadlines. Collaborated closely with senior stakeholders, project managers, and department leads to define resourcing needs and match the right people to the right work. Analyzed utilization data to drive hiring decisions, capacity planning, and process improvements.

Translated high-level business strategies into scalable operational systems and documented processes, supporting B2B sales growth in a dynamic startup setting. Established key performance indicators and an executive reporting cadence to monitor sales pipeline, project status, and team performance. Led day-to-day operations and a multi-disciplinary team, ensuring projects for enterprise clients wer

Directed all operations for a multi-unit organization, overseeing sales support, client services, and operational execution. Managed a large team and multiple projects simultaneously, improving overall service delivery and client retention. Implemented standard operating procedures and training programs that enhanced team productivity and consistency.

Led operations and project management for an IT SaaS product, coordinating with developers, sales, and clients to ensure successful software implementation and client onboarding. Introduced project management best practices and tools like Agile/Scrum and Jira to improve transparency and efficiency.

Obtained a Master's Degree in Accounting & Auditing, developing strong analytical and financial management skills. Focused on principles of accounting, auditing practices, and financial reporting.

Completed a certification in Management in IT, specifically a Software Project Management Course. Acquired specialized knowledge and skills in managing IT projects effectively.

Completed a Master of Business Administration program, focusing on advanced business strategies and management principles. Gained expertise in various aspects of business operations and leadership.