Phyl Odero

I am a dedicated customer support specialist with a strong passion for helping brands foster lasting relationships with their clients. My experience in agile online communication and digital tools has equipped me with the skills necessary to engage customers effectively and provide exceptional service. I thrive in fast-paced environments, where my ability to multitask and creatively solve problems allows me to convert casual interactions into loyal customer connections.

Throughout my professional journey, I have honed my skills in digital customer engagement, live chat communication, and online sales support. My recent role as an Online Community Volunteer at Tenderlings School allowed me to assist parents with inquiries in real-time, enhancing their satisfaction through clear and timely support. Additionally, as a Freelance Online Sales Assistant, I managed customer inquiries and supported social media promotions, building strong rapport with repeat customers through engaging conversations.