Sharon Wambui

I am an outgoing, results-driven sales and customer support professional with proven experience in retail sales, client engagement, and remote customer service. I consistently blend empathy and problem-solving to close sales, resolve conflicts, and create positive customer experiences that drive repeat business.

My background includes in-person retail sales, freelance online support, and community moderation, where I improved satisfaction through clear communication and relationship-building. I am pursuing a Diploma in Health Records & Information Management and expanding my skills with courses in AI & Machine Learning, virtual assistance, and digital marketing.