NazlyneJune Cheptoo

I’m a customer-focused, self-motivated professional with strong communication, problem-solving, and technical support skills. I enjoy handling customer inquiries with professionalism and delivering excellent customer experiences in fast-paced environments.

Since 01/2024, I’ve supported users through online communication and chat support as a self-employed freelance assistant. I respond to inquiries efficiently, resolve customer complaints, and troubleshoot technical issues while maintaining positive customer relationships.

What sets me apart is my ability to manage multiple tasks, stay organized, and keep conversations clear and respectful. I bring attention to detail, time management, and fast-learning habits to every interaction.

I’m also comfortable working with common support and website tooling, including WooCommerce and WordPress basics. I’m eager to bring my chat support and technical support experience to a team where I can continue growing and consistently raise the standard of customer care.