Immaculate Nechesa
@immaculatenechesa
Motivated graduate skilled in remote customer support, chat communication, and sales follow-ups with a detail-oriented, problem-solving mindset.
What I'm looking for
I’m a motivated, detail-oriented graduate with a Bachelor of Science in Chemistry and hands-on experience in customer communication and sales support. I enjoy keeping conversations clear, professional, and productive across digital channels.
In my freelance Customer Support & Sales role, I handled customer inquiries via chat and phone, resolved complaints and order issues, and provided product information with timely follow-ups. I’m comfortable maintaining consistent, professional communication with clients even when requests come quickly.
I bring a strong customer focus built on empathy, responsibility, and quick learning. I handle issues through problem solving, fast typing, multitasking, and accurate data entry to ensure customers get what they need without unnecessary delays.
I’m highly adaptable and ready for full-time remote chat support work. I bring Google Workspace skills and basic CRM knowledge (Zendesk, Freshdesk), along with online communication tools, and I’m excited to support customers in a fast-paced environment.
Experience
Work history, roles, and key accomplishments
Customer Support & Sales
Freelance
Handled customer inquiries via chat and phone, resolving complaints and order issues while providing product information and follow-up. Maintained professional, responsive communication with clients across digital channels.
Education
Degrees, certifications, and relevant coursework
University of Science and Technology
Bachelor of Science, Chemistry
Earned a Bachelor of Science degree in Chemistry in 2024.
Availability
Location
Authorized to work in
Job categories
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